Frequently Asked Questions
Common questions about VULK answered.
Frequently Asked Questions
Account & Billing
Can I cancel anytime? Yes. Cancel from Settings → Billing. You keep access until your period ends.
Is there a refund policy? No refunds for digital products. See Refund Policy
Do credits roll over? No. Unused credits expire at each billing cycle.
Can I switch plans? Yes. Upgrade or downgrade anytime from Settings → Billing.
Code & Ownership
Do I own the code VULK generates? Yes, 100%. Use it however you want, including commercial projects.
Can I use VULK for client projects? Absolutely. Many agencies use VULK to build client apps.
Can I modify the generated code? Yes. Export and modify freely. It's your code.
AI & Generation
What AI models does VULK use? Claude Sonnet 4, GPT-4o, Gemini Pro, DeepSeek V3.
Is AI-generated code perfect? No. AI has limitations. Always review before production.
How long does generation take? Typically 20-40 seconds for a new project.
Projects & Limits
Is there a project limit? No. All plans have unlimited projects.
Are my projects private? Yes. Projects are private by default.
What happens if I run out of credits? You cannot generate until credits renew or you upgrade.
Support
How do I get help?
- Search this Help Center
- Use the AI chatbot
- Create a support ticket
What's the response time? Depends on your plan: Free (5-7 days), Builder (24h), Pro (12h), Business (4h SLA).
Technical
What frameworks does VULK generate? React, Next.js, React Native, Flutter, Vite, TypeScript.
Can I deploy anywhere? Yes. Export code and deploy to any host. Or use one-click Cloudflare deploy.
Does VULK support backend? Yes. Automatic Cloudflare Workers + D1 database for projects needing backend.
More questions? support@vulk.dev