Support
Support for Free Plan Users
How to get help on the free plan.
Support for Free Plan Users
Available Resources
1. Help Center
All documentation is free and always available. Browse our guides, tutorials, and troubleshooting articles.
2. AI Chatbot
Instant answers 24/7 from our AI assistant. Click the chat icon in the bottom right corner to get started.
3. FAQ
Check our frequently asked questions for quick answers to common issues.
What's NOT Included
Support Tickets are not available on the free plan. Tickets are reserved for paid plans (Builder and above) to ensure fast response times for paying customers.
Tips for Getting Help
- Search the Help Center first — Most answers are here
- Ask the AI chatbot — It knows our documentation well
- Check the FAQ section — Common issues are covered
- Be specific — If you need to upgrade, detailed questions get better answers
Ready for Faster Support?
Paid plans get priority human support:
| Plan | Response Time | Features |
|---|---|---|
| Builder | 24 hours | Tickets, Priority Queue |
| Pro | 12 hours | Everything in Builder + Team Support |
| Business | 4 hours (SLA) | Everything + Dedicated Manager |
Upgrade now → to get access to support tickets and faster response times.