Support for Free Plan Users
What You Get
As a Free trial user, you have access to:
Help Center
All articles and guides (what you are reading now).
AI Chatbot
Available 24/7 for instant answers to common questions.
General Ticket Queue
You can submit support tickets, but they go to a general queue.
Response Time
5-7 business days for Free plan users.
Paid plans get faster response times.
Getting Faster Support
Upgrade to a paid plan for priority support:
- Builder: 24 hour response
- Pro: 12 hour response
- Business: 4 hour SLA
Self-Service Options
Most questions are answered in:
- This Help Center
- FAQ section
- AI Chatbot
Try these first before submitting a ticket.